Professional Furnace Service & Repair in NH, MA & ME
Professional Furnace Service & Repair in NH, MA & ME
Haffner’s professional furnace service and repair team is dedicated to not only providing high-quality heating solutions for residential and commercial customers, but also offering a positive and easy servicing experience. We are here to help when you need it most! With years of experience in the industry, we understand the importance of having a reliable furnace system, especially during the New England winter months. Our expert team of trained and certified technicians are equipped to handle all types of furnace repairs, installations, and maintenance services so that you and your family remain comfortable and safe even in the most intense temperatures.
Whether you’re dealing with a minor repair or need a complete system replacement, Haffner’s is able to deliver fast, efficient, and affordable HVAC services to keep your home or business.
What Are Signs You Need a Furnace Repair?
If you’ve noticed that your furnace is no longer providing you with warm air, you know that you need repairs as soon as possible. It’s harder to tell when a ‘working’ furnace is in need of a little love and care. Here are some of the most common signs (but not all!) to look out for when you think your furnace may be in distress and in need of repairs.
- Strange Noises or Smells
As with pretty much anything, if your furnace begins to smell or sound strangely, you’re probably due for repairs. This can come in the form of squealing, banging, popping, hissing, thumping, whistling, groaning, creaking, or rattling. If you smell gas or other distinct odors around the furnace, something isn’t right. The good news is Haffner’s is able to get to the bottom of this mystery and provide you with education, advice, and repairs to get your furnace back up and running properly.
- High Energy Bills
This one seems like a bit of a no brainer. No one wants to be paying for something unnecessary—that’s like throwing your money out the window! If you notice a sudden increase in your energy bills, this may mean that your furnace is functioning improperly. It may be due to the fact that your older heater is running overtime to deliver sufficient warmth and it’s time for a replacement as your heater shouldn’t be constantly running. - Poor Climate Control
What’s the purpose of a furnace if your house isn’t staying heated? This telltale sign means heat may be leaking through your ductwork or your furnace is broken completely. Either way, this means it’s time to call Haffner’s for some much needed support! - Poor Air Quality
Your furnace has a large impact on not only temperature, but also indoor air quality. A poorly maintained system can circulate bacteria, allergens, dust, and more with the heated air. As you can guess, this can cause allergic systems, discomfort, illness, and respiratory problems for those in your home. This may mean that your system needs its filter replaced and airways dusted. - Discolored Pilot Light
When all is well, your pilot color should be a lightish shade of blue. A yellow or orange light may reveal that you have a ventilation issue in the sense that the gasses are imbalanced and carbon monoxide isn’t dissipating correctly. This needs to be addressed immediately as the release of carbon monoxide is a health hazard.
How Often Should a Furnace Be Serviced?
We recommend that furnaces servicing occur at least once a year to ensure their optimal performance and longevity. If you own an older furnace, you may need to get it serviced more frequently (think twice a year) in order to keep it at peak efficiency.
Ideally, it is best to have the furnace serviced not only prior to the start of the heating season, but also before you notice any warning signs of improper functioning. Regular maintenance is an investment in your system that can help prevent breakdowns, increase energy efficiency, and ensure safety for you and your family!
During furnace servicing, our technicians inspect and clean the furnace components, replace air filters, check the thermostat, and test the safety controls. We also perform any necessary repairs and make recommendations for any additional improvements that could boost performance and efficiency. We are happy to offer advice and education if you’re interested in learning more about how your furnace works. When it comes to furnace repair services, Haffner’s has got your back.
Does Haffner's Offer Emergency Furnace Servicing?
Yes! At Haffner’s, one of our top priorities is to keep your family healthy and safe all year long. Because of this, we offer emergency repair service 24 hours a day, 7 days a week, 365 days a year. We are always available and willing to help when you need us!
Contact Haffner’s for Furnace Service
With Haffner’s, your family—you can rely on our expert technicians to keep the heating system in your home functioning throughout the winter. When it comes to a new or upgraded furnace, service or repair, we are here to keep your family warm and comfortable.
Furnace Experts Serving Southern NH, Massachusetts & Maine
Live in the following areas? Our furnace repair team can help!
- Merrimack Valley
- Massachusetts
- New Hampshire
- Southern Maine
Plans
Base Service Plan
Under our Base Service Plan, we will perform an annual service for your heating system in the form of a system tune-up and efficiency test as follows:
- Clean boiler or furnace
- Clean smoke pipe and chimney base if necessary
- Inspect and vacuum combustion chamber
- Replace oil filter cartridge
- Replace oil nozzle
- Clean or replace pump strainer (as determined by our tech)
- Lubricate all motors
- Clean and adjust electrodes
- Test control safety timing
- Test low water cutoff (for steam systems only)
- Perform combustion efficiency test
The annual service under our Base Service Plan must be scheduled by you by calling us at 866-It-Kicks. The annual service will be performed only during our normal business hours and may not be scheduled during the period of October 15th through December 15th. You must make your heating unit accessible to us so that we can service it.
Call 866-It-Kicks (866-485-4257) to sign up.
Kick Service Plan
Our Kick Plan includes everything in our Base Plan, plus it covers replacement during the Initial Term and any Renewal Term of the burner parts listed below that may become defective due to normal wear and tear. The Kick Plan includes up to one (1) hour of labor (at current rates) per service call made during normal business hours (Monday-Friday, 7:30 a.m. – 5:00 pm.). We will bill you for labor performed in excess of one (1) hour per service call and for services performed outside of our normal business hours. You will not be billed for hours spent by our techs in performing the annual service included in our Base Plan.
Base Plan includes:
- Clean boiler or furnace
- Clean smoke pipe and chimney base if necessary
- Inspect and vacuum combustion chamber
- Replace oil filter cartridge
- Replace oil nozzle
- Clean or replace pump strainer (as determined by our tech)
- Lubricate all motors
- Clean and adjust electrodes
- Test control safety timing
- Test low water cutoff (for steam systems only)
- Perform combustion efficiency test
Covered Burner Parts (see exclusions in the Service Plan):
- Blower bearings
- Blower belt
- Blower pulleys
- Burner air tube
- Burner coupling
- Burner fan
- Burner head
- Burner motor
- Nozzle
- Cad cell
- Draft regulator
- Electrodes
- Fuel pump
- Emergency switch
- Ignition transformer
- Primary control
- Smoke pipe
- Blower motor (for heating system only – not air conditioning)
- Oil filter cartridge
- Fan & limit control
Call 866-It-Kicks (866-485-4257) to sign up.
Deluxe Kick Service Plan
Our Deluxe Kick Plan includes everything in our Kick Plan, plus it covers all labor during the Term for the installation or repair of the parts covered under our Kick Plan.
- Clean boiler or furnace
- Clean smoke pipe and chimney base if necessary
- Inspect and vacuum combustion chamber
- Replace oil filter cartridge
- Replace oil nozzle
- Clean or replace pump strainer (as determined by our tech)
- Lubricate all motors
- Clean and adjust electrodes
- Test control safety timing
- Test low water cutoff (for steam systems only)
- Perform combustion efficiency test
Covered Burner Parts (see exclusions in the Service Plan):
- Blower bearings
- Blower belt
- Blower pulleys
- Burner air tube
- Burner coupling
- Burner fan
- Burner head
- Burner motor
- Nozzle
- Cad cell
- Draft regulator
- Electrodes
- Fuel pump
- Emergency switch
- Ignition transformer
- Primary control
- Smoke pipe
- Blower motor (for heating system only – not air conditioning)
- Oil filter cartridge
- Fan & limit control
Call 866-It-Kicks (866-485-4257) to sign up.
Water Heater Service Plan (Oil-Fired Units Only)
Under our Water Heater Service Plan, we will perform an annual service for your oil-fired water heater in the form of a system tune-up and replace the water heater parts listed below that may become defective due to normal wear and tear. We will bill you for labor performed to replace parts. You will not be billed for hours spent by our techs in performing the annual service.
Covered Parts:
- Oil burner motor
- Ignition transformer
- Firomatic valve
- Electrodes
- Oil pump
- Nozzle
- Primary control and burner
- Coupling
The following parts are not covered:
- Tank
- Aquastat
- Relief valve or piping
Call 866-It-Kicks (866-485-4257) to sign up.
Oil Tank Protection Plan
Under our Oil Tank Protection Plan, we will provide you with a credit in an amount of $1,000 toward the replacement cost of a new above ground oil tank that leaks due to normal wear and tear. If you have more than one oil tank, you must purchase separate Oil Tank Protection Plans for each tank. The $1,000 credit will be applied to the amount that we invoice you for the costs to replace your oil tank. All work must be performed by us. You will be responsible for all costs in excess of $1,000.
Eligible Tanks: You are only eligible to participate in our Oil Tank Protection Plan if your oil tank satisfies (as determined by us in our discretion) the following requirements:
- Tank must be above ground
- Tank capacity must not exceed 330 gallons
- Tank must be used for residential purposes only
- Tank must meet all current codes and other legal requirements
- Tank must be installed inside the residence
- Tank must not have any patches
In order to be eligible for our Oil Tank Protection Plan you must be enrolled in our Automatic Fuel Delivery Program. If at any time during the term you are no longer enrolled in our Automatic Fuel Delivery Program, your Oil Tank Protection Plan(s) will automatically terminate without notice and you will not be eligible for any refunds.
Our Oil Tank Protection Plan does not extend to any environmental cleanup or environmental impact costs. You are responsible for any and all claims, damages or losses arising out of or resulting from any release of petroleum products. We do not guarantee that your oil tank will not leak or fail.
Additional Info
Oil-Fired Heating System Troubleshooting
As a Haffner’s customer, you will have peace of mind knowing that our service team will respond quickly, at any time of the day or night, in the event of an emergency situation.
Here are some tips and tricks to try before making a service call:
- Make sure that the oil burner emergency switch is in the ON position.
- Check the thermostat:
- If you have a programmable thermostat, check to see if the batteries need to be replaced.
- Make sure the thermostat is set to “Heat,” and that the temperature is set at least five degrees higher than the room temperature.
- Check your fuel level to be sure you have oil in your tank.
- If you have a steam system, make sure there is adequate water in the boiler. If the level is low, add water to reach the recommended level.
- Press the RESET button ONLY ONCE. If the burner does not start immediately, DO NOT press the button again
- If the boiler or furnace does not run at all, check for blown or loose fuses or a tripped circuit breaker.
If the burner still does not start, please call our Oil Service department at 866-It-Kicks for 24/7 service. A member of our service team will be dispatched promptly to fix the problem.
NOTE: if your equipment is over 16 years old, or keeps breaking down, it may be time to replace it. For more information on replacing your system, please contact the Oil Service department for a free estimate.
Annual Tune-Ups
Our yearly tune-ups include:
- Clean fuel pump and check pump pressure
- Flush oil line
- Oil motors
- Inspect filter, above ground lines and connections
- Replace filter, nozzle, electrodes
- Inspect, adjust and clean blower and check blower belt
- On steam systems, clean or replace site glass
- Flush the low water cut off
- Check expansion tank and water circulator
- Test and adjust all burner controls and check all safeties
- Oil power vent motor if applicable
- Clean and vacuum furnace or boiler heat exchanger and flue pipe to chimney
- Efficiency test
Remember that a clean and well-maintained oil-fired heating system is more energy efficient and less likely to break down in the middle of a cold winter night.
To schedule a tune up, please call our Oil Service department at 866-It-Kicks.